Can I get my refills at any Todd’s location?

The short answer is yes, but we encourage our patients to try to use just one main store for all their prescription fills. Our computer files are not linked so therefore when a patient uses multiple locations we cannot properly monitor interactions. Obviously there are rare situations when using one of our other locations makes sense but it is definitely best to use one main location for all of your prescription needs.


To get a vaccination how much will it cost and do I need an appointment?

Most prescription insurance plans pay for majority of vaccinations. Many of them have a zero co-pay since they consider this preventative medicine. Medicare recipients have a zero co-pay for flu and pneumonia vaccinations. Some vaccinations such as the Shingles vaccination do have a co-pay and it varies from zero to full price depending on your coverage. You can contact one of our staff to review what your co-pay most likely will be for the vaccination in question.  As far as appointments are concerned, appointments are not required but it is best to check with the pharmacist on duty to find a time that is most easily worked into their busy schedule.


What do I do if I am going out of town for refills?

Some insurance plans allow for a “vacation override” for early refills when needed for vacation plans. There are many factors that have to be considered when making allowances for vacations, such as if the prescription is for a controlled substance, how early the refill is, how many days the vacation is, etc. It is best to call and speak to the pharmacist on duty, they will then assess your individual situation and make the best recommendation for you. In some cases, it may require getting a prescription transferred to the location of the vacation. We will try our best to accommodate your needs in the easiest manner.


Where do you offer delivery services and what are the hours?

We offer delivery services only from the two Elizabeth City locations. We deliver there within the City limits. Deliveries start at 1pm and we take delivery orders up to 4pm(during winter hours) and 4:30pm (during Daylight Savings Time). Most deliveries will arrive by 6:00pm. Should you request from your physician that an order be delivered we suggest you call the store and make that request as well.


What is Medical Synchronization?

Medication Synchronization allows the coordination of a patients full medication profile to allow refilling all medications at the same time each month.


How does this benefit me?

Medication Synchronization benefits you in several ways.  First, it eliminates the need to phone in refills.  Also, since you have all medications refilled at the same time each month, it allows for fewer trips to the pharmacy saving time and gas.  Finally, it provides a monthly review of your entire medication profile to make sure it is accurate and up to date.

What is the difference between Brand and Generic medications?

A brand name drug is a medicine that’s discovered, developed and marketed by a pharmaceutical company.  Once a new drug is discovered, the company files for a patent to protect against other companies making copies and selling the drug.  At this point the drug has two names: a generic name that’s the drug’s common scientific name and a brand name to make it stand out in the marketplace.  This is true of prescription drugs as well as over-the-counter drugs.  An example is the pain reliever Tylenol.  The brand name is Tylenol and the generic name is acetaminophen.  Generic drugs have the same active ingredients as brand name drugs already approved by the Food and Drug Administration (FDA).  Generics only become available after the patent expires on a brand name drug.  Patent periods may last up to 20 years on some drugs.  The same company that makes the brand name drug may also produce the generic version.  Or, a different company might produce it.


How do I transfer my Prescription to Todd’s Pharmacy?

Transferring a prescription to Todd’s Pharmacy couldn’t be easier.  Simply call or stop by one of our locations, provide the name of the medication and where it was filled last.  We will take care of everything else.


Can I get my diabetes supplies filled under my Medicare card?

Yes.  At Todd’s Pharmacy we can bill Medicare for your diabetic testing supplies.  Medicare will typically cover 80% of the cost and you would be responsible for only 20%.  In cases where patients have a supplemental insurance to Medicare the 20% copay will be covered by them.  If you are a prescription customer of Todd’s Pharmacy we can file several brands of supplies with zero up front cost to you.  Some brands of supplies require payment up front and others we can bill Medicare with no up front cost to you.  Call Us today and we can help you decide.

What is compounding?

Compounding combines an ageless art with the latest medical knowledge and state-of-the-art technology, allowing specially trained professionals to prepare customized medications to meet each patient’s specific needs.  Compounding was a standard means of providing prescription medications before drugs began to be produced in mass quantities by pharmaceutical manufacturers.  The demand for professional compounding has greatly increased as doctors and patients realize that the limited number of strengths and dosage forms commercially available do not meet the needs of many patients.  These patients often have a better response to a customized dosage form that is “just what the doctor ordered” because no two people are the same.


How does compounding benefit me?

There are several reasons why doctors and pharmacists provide compounded medications for patients.  The primary reason for compounding is to avoid patient non-compliance or not taking their medication when the patient is either unable or unwilling to use the medication as directed.  Many patients are allergic to preservatives or dyes, or require a dosage that is different from the standard drug strengths.  With a physician’s consent, a compounding pharmacy can:

  • Adjust the strength of a medication
  • Avoid unwanted ingredients, such as dyes, preservative, lactose, gluten, or sugar.
  • Add flavor to make the medication more palatable
  • Prepare medications using unique delivery systems.  For patients who find if difficult to swallow a capsule, a compounding pharmacist may prepare that drug as a flavored liquid suspension instead.  Other medication forms include topical gels or creams that can be absorbed through the skin resulting in a localized effect avoiding unwanted side effects.